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Refund Policy
A legal disclaimer
Because all Paper Birch Press products are custom-made to order, we are unable to accept returns or offer refunds once production has begun.
Refunds or replacements may be issued in the following cases:
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Items arrive damaged due to shipping
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Items arrive with a printing error caused by Paper Birch Press
If your order arrives damaged or incorrect, please contact us within 5 days of delivery with photos of the issue so we can assist you promptly.
We are not responsible for:
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Errors in spelling, grammar, or details approved by the customer
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Color variations between screens and printed materials
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Delays caused by shipping carriers or printer
All sales are considered final once an order is approved and sent to production.
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